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How canceled a reservetion
Hello, for reasons of the coronavirus in my country today they announced quarantine. nobody can go out and you can only go out for an hour and a half to buy food. The house I rent is 1 hour away.
Today it was given to someone from Panama for renting in the midst of the crisis and booking won't let me cancel because it says it's in 48 hours.
What should I contact customer service where is that?
First check with the guest, phone them to see if they are still planning on coming, then read this:
https://partner.booking.com/en-gb/help/legal-security/important-informa…
At bottom of that page:
Kind Regards, Be Safe , Be Well