How to change the cleaning charge. And extra person charge

I'd like to change the cleaning charges on my offer?

How do I do this?

Also...is there a way to charge for an additional person, ie more than 1 person is X per day>

And how do I go about changing my pricing structure, ie more for Summer less for Winter.



confused soul





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BrookAve 7 months ago


Hi Sam


So there is a a couple of things here to breakdown:


  1. Pricing Structure by season  
    1. Simply put open calendar - List View.   
    2. expand each room type, and rate plan and promo.  
    3. ad-hoc changes to a date(s) click and edit  
    4. for a date range june 1st to september 1st, use bulk edit, select the rate plan and set a value t obe applied to that range.  
  2. Cleaning : Additional Fees
    1. This is located under Property > Policies : Additional fees.  
    2. Set typically X euro per stay  
    3. This is inclusive of the commissionable total, so you will never receive this fee in full  
  3. Rate Structure - Whole unit versus occupancy based
    1. Even with a whole unit listed there are options under Property > Room Details : [ Edit Room] >  Bed Options & occupancy:
    2. Now under Occupancy , click link for Policies Section for Extra Beds
    3. On new page : Extra Bed Allowance
      1. Per Room Name : Set Extra Bed count =1
    4. Under Extranet Bed Policies section
      1. Age :  x to y
      2. Price Free or  EUR 20 , set a price.
      3. another age restriction can be added to make 0-18 year olds free for example.


Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.



Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

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