1

How to charge early check in after reservation?

I put rules for early check-in and late check-out charging 1/2 day adicional, however my application is not able to change price and dates, how to enable it? I already have the customer booking but recently need to charge adicional early check-in fee to them.

1 Replies
141 Views

10
BrookAve

 

Hi Rafael Ramos

 

I would suspect you would need to treat these as incidental charges , i.e. local charges, and have them defined in the Fine Print.

 

You can submit Fine Print amendment under Propery Menu > Description.

 

Also put it into the first auto message upon new reservations in the top of it.Then its one of the first things they read. I usually have a line at top saying read Section 1 within the firs thour or day to understand all terms and conditions.

That way you cover all bases and they dont have a leg to stand on when they claim they did not know.

 

 

 



Kind Regards

 

 

TIP: Add your property link to your partner profile. Its helps other partners assist you .

https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad…

 

If you need direct support use Partner Help Contact Us in the footer of this page.

Or Extranet > Inbox >booking Messages . Click on Contact Us.

6 months ago