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How to charge a no show or last minute cancellation?

How do you charge for  no shows or last minute cancellations?  We cannot see the CV2 Number on cards - it says we are not authorised so we are never able to charge.  We have tried for months to solve this and have just spent an hour and a half on the phone - so confused.  Simple solutions would be welcome.


11
BrookAve

 

Hi

 

Strongly reccomend you message the finance team