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1
Vila Jahorina
#RevenueManagement

How to charge VCC

Hello,

I would like to charge one canceled booking, it was 50% charged of the total amount for this type of cancelation. I could see on my account that VCC is active but it's also written that I have no rights to see credit card details. 

Is it possible some other way to transfer the money to my account?

Regards,

Radan

8
pibomarco

Activation depends on the policy the guest has booked:

  •      For non-refundable reservations, you can charge the virtual credit card as soon as you receive it. 

  •      For bookings made with partially refundable policies, the card becomes active as soon as the reservation becomes 90% non-refundable.

  •      For bookings made with flexible policies (i.e. free cancellation), the card becomes active on the guest’s check-in date)

https://partner.booking.com/en-gb/help/policies-payments/how-do-i-charge-virtual-credit-card-vcc

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