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How is cleaning fee collected?

According to:


the only way to add cleaning fee is to contact booking.com .

Before I go this way, I want to understand: How is the cleaning fee collected? Is it paid by the customer to booking.com as the regular room charge, and passed (-15% commission?) to the host?

Or should it be collected by the host on site?

1 Replies


I believe you have to collect it yourself as you would do for the damage deposit.

I never set up the cleaning fee as you cannot seem to make it optional!

1 year ago