1

How to contact someone on the Finance Department

Hi Guys,

 

Finding someone that speaks good English and can help us with our Financial overview, what has been paid and what is owed by Booking.com is turning out to be a Nightmare.

 

Any contact details of a Finance Department would be Appreciated.

 

Cheers

8 Replies

8
Aaltje B.

Oi, not nice.

When you login to the Extranet of BDC on your computer you will find 10 tabs at the top.

The finance one is the 9th one, just before analysis.

you can ask for a specific person that can help you with your accounts.

Hope that helps.

Greetings

Aaltje B.

10 months ago
1
Alacardecpt

Hi Aaltje,

Thanks for the info, I know where the Finance tab is but unfortunately there is no way to send a message or ask for a specific person to help me. Not in South Africa anyway.

Regards

Craig

10 months ago
8
Aaltje B.

OK, I hope Leandri will look into your question since she is from South Africa and experienced host.

Greetings

Aaltje B.

10 months ago
8
Aaltje B.

Hi Leandri,

Could you double check what's going on with Alacardecpt her financial overview situation, please?

Or Thuild / Marco please.

Many thanks.

Greetings

Aaltje B.

10 months ago
1
Admin

Hi there,
I am trying to make the commission payment for booking.com through bank transfer but it's way too expensive for me !! It costs me extra of USD35 ... so i m trying to know if there is any other option like credit card for making a payment ? Please let me know as soon as possible since my payment is due for 18th may

8 months ago
1
Cba Hotel

hi i have been requesting to wave no show commission, we mark as no show but

you reject our dispute as we did'not mark wave commission, amount is huge for us to pay uncollected money. pse wave it so that we can pay the rest.

booking ref. ***

regards cornel

8 months ago
1
One On Hely

Totally agree - getting hold of someone is a nightmare and takes up more than just a considerable amount of time. If it is indeed a partnership it should be easier to navigate.

My statement is not correct - can someone please contact me?!

 

10 days ago
B.
Community Admin

Dear One On Hely! Thanks for posting in the Community!

 

This Community was created for property owners like yourself to help each other.

 

If you would like to contact Credit Control department or Customer Support team, you can do it via your Extranet. 

 

If you believe your invoice is incorrect, please write us a detailed message via Inbox (select topic "Finance") and our Credit Control department will get back to you. 

 

Best regards!

8 days ago