How to deal with a partner !
"Your cancellation policy on booking.com<http://booking.com> doesn’t allow for a free cancellation. It states that we will be charged at the full price for the accommodation if I cancel through the manage my booking function.
I have been trying to get in contact with booking.com<http://booking.com> multiple times today but I haven’t had any success. I will wait to speak to them for their advice. I want to ensure that we get a full refund."
"Thank you. I managed to reach someone from
Booking.com<http://Booking.com> and the cancellation and full refund has been processed. I have received a confirmation email."
And now they charge me 1416 €?