We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



how do booking.com payments show on my bank statement?

i can't find any evidence of booking.com paying us for a stay we hosted this summer.  what is it listed under?

2 Replies


apparently mine showed up as reservations at reservatio...

not very obvious, but by process of elimination i eventually figured it out.  hopefully that helps someone else

1 year ago