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How do I charge customers from their credit card, if they cancel?

Hello,

I am not able to charge a specific percentage of their total booking amount, if they cancel within a period.

Can someone please help me out with this?

Thanks.

1 Replies
12 Views

10
BrookAve

 

Hi 

 

So this very much depends on who is collecting payment and is it prepaid.

 

Are you using Payments By BdC?

Do you have a Virtual Terminal with a POS service such as payrexx.com , sumup.com.?

 

have a look at Policies, cancellation policies, <policy> then on right pane click the options to see how to auto charge  a %..based on time before check in date etc.

 

 

 


Kind Regards

 

PS: your partner profile is missing your property listing link, please add it

How & Why Add your Listing to your Partner Community Profile

 

Contact BdC- Location of Partner Only Phone number and Message methods

 

 

+1
1 month ago