1

How do I charge customers from their credit card, if they cancel?

Hello,

I am not able to charge a specific percentage of their total booking amount, if they cancel within a period.

Can someone please help me out with this?

Thanks.


11
BrookAve

 

Hi 

 

So this very much depends on who is collecting payment and is it prepaid.

 

Are you using Payments By BdC?

Do you have a Virtual Terminal with a POS service such as payrexx.com , sumup.com.?

 

have a look at Policies, cancellation policies, <policy> then on right pane click the options to see how to auto charge  a %..based on time before check in date etc.

 

 

 


Kind Regards

 

PS: your partner profile is missing your property listing link, please add it

How & Why Add your Listing to your Partner Community Profile

 

Contact BdC- Location of Partner Only Phone number and Message methods