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How do I charge for a Damage Deposit in advance?

We provide a self check-in service for our guests and are not at the property when they arrive so collecting the Damage Deposit when they arrive is not an option. Can I ask them to pay in advance via Paypal or bank transfer?

Leandri Klopper

Hi Serena Alghero ,

Thanks for posting.

I think you are allowed to do that yes. I just suggest that you add that a Prepayment of the Damage Deposit is required in your Fine Print, so that the guests know to contact you for those payment arrangements.

Or, add it to the rate of the room?

Best of luck!