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Hello Andrew DiStefano! Thank you for posting in the Community! In the links below you will find the instructions you need on how to dispute an invoice and how to contact our financial department:
Hello, first of all thank you very much for the cooperation of all the members of this forum which is always a great help. My name is Fran Alvarado and I manage
I have spent just another day trying to resolve no show - no payments, guest request cancellation - refuse payments, card details invalid when supposed to be
Sorry to hear about your payment problems.
Please resend your message requeste through your Extranet inbox tab directly to booking.com to support you.
Best wishes.
Hello Andrew DiStefano! Thank you for posting in the Community! In the links below you will find the instructions you need on how to dispute an invoice and how to contact our financial department:
https://partner.booking.com/en-gb/help/commission-invoices-tax/who-can-i-contact-questions-about-my-commission-invoice-or-additional
https://partner.booking.com/en-us/help/commission-invoices-tax/can-i-dispute-commission-im-charged?utm_campaign=followup&utm_medium=note&utm_source=as
Best of luck!