1 Ariel Derhy How do I give a discount to a guest due to inconvenience? 8 Aaltje B. What kind of inconvenience do you mean? Anyway, then I would pay back the amount you had in mind in cash. Though, in saying that, you don't have proof of paying that. You can thank them for their stay with you, apologize and offer a discount or a free stay another night in the future. Hope this helps. Greetings, Aaltje B. 10 M Adamopoulou Hi Ariel and welcome to the Partner Community...Please be more specific so Partners can help you Keep well.