Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started


How do I recover cleaning fees?

I don't understand how I charge for Cleaning Fees? I have added a service charge and a cleaning charge under VAT/Taxes/Charges as "not included", but then how do I recover the charges as I see that they don't appear as line items on the guests bill? 

Also I am told that I need to add these details in the fine print - but I can't see how to add Fine print to my property description..

Can someone please help and do you know of an idiots guide to using because I'm finding this really hard to navigate.

Thank you so much in advance





It takes time to digest it all.

Fine print can be edited submitted under property,  description.

It's likely simpler to just factor it into base rate