I have the same issue. Booking.com says I am responsible for invoicing my Guests for the deposit, pet fee, bike rental etc (unlike ANY of the other booking sites I use!) but I have searched for HOURS and can't find how to do that!
Hi I just had this today for a future polish business booking.
This is how I resoved it...
Go to the BDC reservation, note the email address , full amount paid no deductions.company name provided etc
Use something like microsoft excel and pick an invoice template fill out
If they provide a VAT number and you are VAt registered you simply , split the line item versus the vat line and they should still total up to the full amount paid by the guest.
If you are not VAT registered that is fine, you simply invoice the full gross amount.
Once all is done , simply export save as PDF and then email it to them and its done.
Hi, what about the VAT amount in% ? Do you apply it? Or you just include the gross amount with 0% VAT?
In Italya, if an italian guest ask for an invoice, I apply 10%VAT.
But now I have a foreign guest (from Poland) that asked me for an invoice, so I don't know how to make it.
Hello, for reasons of the coronavirus in my country today they announced quarantine. nobody can go out and you can only go out for an hour and a half to buy
Dear Partner Booking.com Regarding from The Pago Design Hotel Phuket May I please inform you that our hotel will close for maintenance on April and would like
Have you tried sending them a booking.com message and using the 'image' to attach. Otherwise ask them their email address.
I have the same issue. Booking.com says I am responsible for invoicing my Guests for the deposit, pet fee, bike rental etc (unlike ANY of the other booking sites I use!) but I have searched for HOURS and can't find how to do that!
Hi I just had this today for a future polish business booking. This is how I resoved it...
Hi, what about the VAT amount in% ? Do you apply it? Or you just include the gross amount with 0% VAT? In Italya, if an italian guest ask for an invoice, I apply 10%VAT. But now I have a foreign guest (from Poland) that asked me for an invoice, so I don't know how to make it.
Thank You
Yes its should always be vat invoice
Just calculate the subtotal and vat amount in reverse of the total they paid on reservation details page