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I have the same issue. Booking.com says I am responsible for invoicing my Guests for the deposit, pet fee, bike rental etc (unlike ANY of the other booking sites I use!) but I have searched for HOURS and can't find how to do that!
Hi I just had this today for a future polish business booking.
This is how I resoved it...
Go to the BDC reservation, note the email address , full amount paid no deductions.company name provided etc
Use something like microsoft excel and pick an invoice template fill out
If they provide a VAT number and you are VAt registered you simply , split the line item versus the vat line and they should still total up to the full amount paid by the guest.
If you are not VAT registered that is fine, you simply invoice the full gross amount.
Once all is done , simply export save as PDF and then email it to them and its done.
Hello, first of all thank you very much for the cooperation of all the members of this forum which is always a great help. My name is Fran Alvarado and I manage
I have spent just another day trying to resolve no show - no payments, guest request cancellation - refuse payments, card details invalid when supposed to be
Have you tried sending them a booking.com message and using the 'image' to attach. Otherwise ask them their email address.
I have the same issue. Booking.com says I am responsible for invoicing my Guests for the deposit, pet fee, bike rental etc (unlike ANY of the other booking sites I use!) but I have searched for HOURS and can't find how to do that!
Hi I just had this today for a future polish business booking. This is how I resoved it...