How do I submit a query about my payments?

Hi there, How do I find out when and if I have been paid for a booking?





In general using the Extranet Finance Menu you should be able to observe statements, invoices and the next pay out date.


Dont forget to make sure you are  correctly setup for :


Getting Paid - https://admin.booking.com/hotel/hoteladmin/extranet_ng/manage/pbb_info…


I usually reccommend you sign up for :


Online Payments - if you have the tech to charge CC,VCC etc , better to turn on prepay so the VCC are all Booking dot com issued VCC.

Payments by Booking - for zero hasstle and lower admin tasks, have everyone prepay BdC


See solutions section above for sign up details

All solutions





Dedicated Partner Contact Options - Visual Guide

Reminder partner only communityhas no link to BdC support, you must contact them directly.  


Kind Regards


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