1 The Stoke House How do I submit a query about my payments? Hi there, How do I find out when and if I have been paid for a booking? 11 BrookAve Hi In general using the Extranet Finance Menu you should be able to observe statements, invoices and the next pay out date. Payout info - https://admin.booking.com/hotel/hoteladmin/extranet_ng/manage/payouts.h… Documents and invoices - https://admin.booking.com/hotel/hoteladmin/extranet_ng/manage/documents… Reservation Statements https://admin.booking.com/hotel/hoteladmin/extranet_ng/manage/finance_r… Dont forget to make sure you are correctly setup for : Getting Paid - https://admin.booking.com/hotel/hoteladmin/extranet_ng/manage/pbb_info… I usually reccommend you sign up for : Online Payments - if you have the tech to charge CC,VCC etc , better to turn on prepay so the VCC are all Booking dot com issued VCC. Payments by Booking - for zero hasstle and lower admin tasks, have everyone prepay BdC See solutions section above for sign up details All solutions Dedicated Partner Contact Options - Visual Guide Reminder partner only community, has no link to BdC support, you must contact them directly. Kind Regards How & Why Add your Listing to your Partner Community Profile Your profile is missing your listing link, please add it.