1

How to do a special offer... after a reservation

Hello !

I need some help. A guest booked a reservation. When he arrived, my home wasn't totally cleaned because the last guest didn't clean up all the home as agreed...

So, I want to make a gesture of goodwill and make a promotion to the last guest. How can I do that with Booking.com ?

Thanks for your help.


11
BrookAve

Hi 

Any such offer has to be direct, email, sms, etc and only redeemable with you directly as there is no such mechanic via BdC Extranet.