How to get a guest out of your property.
Hi all! I had a last minute booking yesterday. Check out is 10am and she asked if she can stay for another night, assuring me she will pay soon. It is now 3pm and I have still not received payment and she will not leave. I don't know what to do. Booking.com have sent her an email about booking for the night but it seems to be in her hands not mine. If she doesn't book, how do I get her out?