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how to know if guest has prepaid for their reservation

I received a new reservation.  How do I know if the guest has prepaid and how I will receive my payment?

Status on the reservation just says "OK"

Does anyone have a good number to contact booking.com?  I tried the 1-888-850-3958 number.  They keep asking me for numbers I do not have.  I have my property ID number  and my pin....   but that is not getting me anywhere.  Thank you

4 Replies
87 Views

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Carol Kudamik

thanks....went to the page and no phone number avail.

6 months ago
10
BrookAve

 

Hi carol

 

Silly question but who do they prepay you or BdC?

 

Is your rate non refundable?

 

As for payment status just click and open their reservation details page, scroll down and you will see it.

 

The fact you say its marked as ok, by itself usually is enough, but without knowing or seeing your property listing hard to confirm

 

Please share link to it and add to your profile

6 months ago
1
Carol Kudamik

Thanks....got my answer  ....not paid... i have to wait till closer to the reservation to see the cc and then collect  

6 months ago