Introducing your guide to a stronger summer season
We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.
Hello, first of all thank you very much for the cooperation of all the members of this forum which is always a great help. My name is Fran Alvarado and I manage
I have spent just another day trying to resolve no show - no payments, guest request cancellation - refuse payments, card details invalid when supposed to be
Hi Richard
I'm going to assume since you didnt say , that booking is prepaid to BdC.
In that case message BdC support using the booking number and request partial refund of x amount.
Kind Regards
PS : please take the time to complete your profile and add the property listing link
How & Why Add your Listing to your Partner Community Profile
Contact BdC- Location of Partner Only Phone number and Message methods