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How to see guest’s credit card security code for remote payment??

Hello everyone,

please help urgently! I’ve send yet the message to the bookingcom but they promise to answer only in 4 days. Also there is no mor phone number for support:(((

so, my problem is that I can’t charge money for the non-refundable reservation because the Booking.com doesn’t show the security code of the guest’s credit card. Where I can find it?  

thank you in advance for any advice!  

regards, Julia.

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