Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

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1

I am being charged commission on a cancellation where there was no payment by the customer.

How can I have this matter addressed.


10
M Adamopoulou

Hi!

 

Since this is only a Partner Community you have to resend your message request through your Extranet inbox tab directly to booking.com.

 

Wish you well.

11
BrookAve

 

Reminder this is Partner Hub, not BdC Partner Support Team. They will never see these posts.

 

We cannot help with Finance or Action Requests. For that you need to contact them directly.

 

 

Message or Call BdC Partner Support

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 


 

Kind Regards,

Be Safe, Be Well

 

Dedicated Partner Contact Options - Visual Guide

 

Reminder your profile here is missing your listing link, please add it.

How & Why Add your Listing to your Partner Community Profile