I am not authorized to view credit card details
I am getting really frustrated with being a host with booking.com as I have no control over all these cancellations. I feel that the guests are willing to book and not show up as they know that they cannot be charged. I have set up all my policies correctly; with a cancellation fee etc. but my account is not authorized to view credit cards so I cannot never charge when the guest doesn't show. Why is this and how can I change this? FYI my property is in Bermuda. Thanks all!