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I am not receiving my payments. I am being told my bank details are incorrect. I have checked with the bank and they have confirmed all is good. can someone contact me to assist.


 Apr 29 - May ***  Bank details error.ZAR 3,369.75

There was a problem processing your bank details.

Update your bank details or check with your bank for any other issues.

Booking reference numberGuest nameDeparturePayment status  Amount  Commission  TaxPayment charge  Net

*** *** *** May 23, 2021Paid onlineZAR 871.20ZAR -156.82ZAR -26.26ZAR -18.30ZAR 669.82

*** *** ***May 20, 2021Paid onlineZAR 2,067.12ZAR -372.08ZAR -62.32ZAR -43.41ZAR 1,589.31

*** *** *** May 8, 2021Paid onlineZAR 364.50ZAR -65.61ZAR -10.98ZAR -7.65ZAR 280.26

TotalsZAR 3,302.82ZAR -594.51ZAR -99.56ZAR -69.36ZAR 2,539.39

Total amountZAR 2,539.39

Returned payout ZAR 830.36

Net payoutZAR 3,369.75


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BrookAve 1 year ago


This cannot be supported here, only direct contact to partner support


Reminder: Never post action requests, will never be seen nor actioned.

If needed, Simply report to BdC Partner Support , see below 3 methods.


Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us  

  9. How & Why Add your Listing to your Partner Community Profile

  10. how to contact partner support via private assigned number in inbox