I can not get money from a virtual card. Card is not valid.
Hi, I need your help. My name is Max, we have a hostel. 2 months have passed since the reservation and departure of the guest from the room. But I can’t withdraw money from his virtual card. Card is not valid. They expired their cards before they arrived at the hotel. I could not withdraw money before the registration date, and now I can not after it, because the card is no longer valid. What should I do in this case?