Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

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I didn't get my money.

My residence is registered on the pulse. I had a stay in December, but I didn't receive my money. I received an email informing that the value transfer was carried out, but nothing entered in my account. When I enter the financial option, inform me that I do not have a registered residence. my residence is this




Reminder you cannot post action requests or account related,  in Partner Hub .

Instead must directly contact BdC Partner Support.


Nothing will come of it or be done on your behalf.


Message or Call BdC PartnerSupport

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Kind Regards,

Be Safe, Be Well



Reminder your profile here is missing your listing link, please add it.

How & Why Add your Listing to your Partner Community Profile