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1

I didnt receive my payment yet

I had to receive my payment from booking until the date 15/10,  but it's already 21/10 and the money did not appear in my bank account and don't know why. could you please help me??


11
BrookAve

 

Hi Camylla Alves

 

In general using the Extranet Finance Menu you should be able to observe statements, invoices and the next pay out date.

 

Dont forget to make sure you are  correctly setup for :

 

Getting Paid - https://admin.booking.com/hotel/hoteladmin/extranet_ng/manage/pbb_info…

 

 

Pick up the phone and call BdC Support to have them review.

 

 


Dedicated Partner Contact Options - Visual Guide

Reminder partner only communityhas no link to BdC support, you must contact them directly.  

 

Kind Regards

 

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