I do not receive assistance from booking.com
I am host from the Philippines and I have been trying to contact booking.com thru e-mail for a week now about my guests who are not paying for their stay. My guests say that they have already paid via CC or debit card but since last year I have opted out from payments by booking.com. It breaks my heart from people saying that I'm a scam. I haven't been getting any replies or actions from booking.com, I have also been trying to call their contact numbers but I can't reach them. What other action should I take? I hope someone sees this.
Thank you so much in advance!