I have been charged for a cancellation during COVID19 quarantine lockdown
A customer asked Booking.com for a cancellation for a reservation from 9th to 12 April, where Spain was in lockdown. Booking.com, duly refunded the client but charged me a 35e commission despite my not legally being able to have a customer during this period.
How do I get my money back? There seems to be no contact number or means to contact Booking.com