We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



I have a credit note but due date is over since 1th of November. How can I contact support because I sent a message 2 days ago but no answer.

Property ID ***

Mamaia Nord SeaView Apartment 

1 Replies




As you only sent message two days ago,  simply wait longer or phone them.


How did you send message?

Phone number is in same place

Kind regards 

22 days ago