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I have not received payment -but billed for commission

For the last few bookings in the early part  of this year, i did not get payment and only an invoice for payment. Few tele collections persons called and i explained them. They said they will get back.


My bookings are suspended. But I am doing good business on Airbnb,


How may I contact someone in on phone to explain the deadlock.



Thanks in advance



Oscar ./ Upendra