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I have to pay a commission but the guest did not show up


I have a problem, I received a charge for the booking fee that did not materialize, that is, the guest did not show up. How do I remove a commission?

Greeting. Apartments Lasta

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Sharonpowney 2 years ago

You should have marked the Reservation as a No Show, then you wouldn't have been charged.  Otherwise don't know.

You have posted this on the partner forum so we cannot help with an invoice query.  Contact help team using Inbox icon on Extranet or give them a call see link for local phone numbers.