i made no show to a reservation by mistake

By ringing the Support  number.

Kind Regards

Consider linking your Property link into your partner profile as it helps other partners assist you, especially when starting out .

How To Guide :

https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad…

How To Contact Booking.com:

If  urgent,  call the dedicated phone number* found in your extranet ‘Inbox’ tab. Under Booking.com Messages, Click on Contact us to reveal the phone number.  

For more general info you can contact one of our main lines for help.

Got a specific financial question?

Call the dedicated  phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.

Please note that our finance team is available during business hours, Monday to Friday only.