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I need to cancel a Reservation
Hi there. I have overbooked. How do I cancel some reservations? I’ve already contacted the guests. I just need to cancel them from my side
Hi there. I have overbooked. How do I cancel some reservations? I’ve already contacted the guests. I just need to cancel them from my side
go into the Reservation, then click 'Request to cancel'. The guest confirms and it comes back to you.
Hi Michael
As per the Partner Dignup GSdT ( aka T&C , bookings are auto confirmed based on your calendar showing availability;
and should the guest contact BdC and not you, after being told no availability;
BdC may relocate them and then bill you for it.
So with that said What I suggest and has worked many times in the past is :
Kind Regards, Be Safe Be Well
PS: your partner profile is still incomplete, missing listing URL, please update to it as it can at times greatly help us help you when the time comes.
Guide : How & Why Add your Listing to your Partner Community Profile
BdC Support Team HowTo: Dedicated Partner Contact Options - Visual Guide