i want to change the payment method

Hi Xulia,

It sounds like you want to move from direct payment with guest to indirect, and guest pays BdC on website when booking the reservation in advance.

There are two BdC payment options:

Online Payments - free to use but require you to have a suitable 3rd party payment service in order to charge VCC Virtual credit Cards issued by BdC when the guest pays BdC. THe Vcc info is only viewable 1 day after the scheduled check-in date.

If you dont enable prepaid policy you run a risk with last minute, no shows, and cancellations. As you will never recieve payment without it.

Then there is Payments by Booking, similar but you do not need your own payment service provider. You pay a commission starts around 15-18% + payout transfer % fee of around 2%  

Simply pick one and sign up for it, see Solutions up top.  

Reminder you cannot post actions requests or any action request on here.

Message or Call BdC PartnerSupport ***

1. In the extranet, go to the ‘Inbox’ tab.
2. Select ‘Booking.com messages’.
3. Right Pane - Click on ‘See Contact Options’. 
4. Choose Account
5. Now choose Other
6. Then at bottom , See all contact options, and click Message or Call
7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

*** public main lines via Where you can reach us