We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



I would like to understand recent VAT deductions for our place, Nirvana, in Struisbaai, South Africa. For a very long time no Value Added Tax was deducted by Booking.com. Why now?

Someone told me that VAT only applies if you run a company with an income in access of R 1 million. We have only one room with en suite bathroom, which means that our income is waaaaaay less than that! It also begs the question what happens with all the past payouts that we have received with NO VAT deductions.

1 Replies


Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting something like this will not result in any action at all.



You should first consult your local tax laws.

Speak to an actual accountant, to advise you what you should ask BdC for if anything needs t obe followed up.


THen message BdC Support the request.


Nothing else can be done to advise further here  for finance and tax related topics.


Also increase your rate plans accordingly , remove or reduce discounts etc...


Kind Regards,

Be Safe, Be Well


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