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IBAN code issue

I can't believe that it's this hard to enter IBAN code guys, as someone unfortunately paid the amount with the VCC and I can't charge it via POS Machine, and I need to enter the bank details so I can get my money, so would you please help me with that as I need to settle the financials urgently.  Thanks in advance 

 

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10
M Adamopoulou

Hi Mohamed,

 

Sorry to hear about your payment struggles.

 

Since this is only a Partner Community you have to resend your message request through your Extranet inbox directly to BDC to support you.

 

Wish you well ?