Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started


IBAN issues

I am having a problem entering my IBAN on one of my properties. I am in Italy and I have a GB account with a GB IBAN. The system says I need to enter an Italian IBAN. On another property on the same account, I have used my GB IBAN and I have already received payment from them on that. Any ideas? Booking.Com not helping.



Yes that is normal property country and bank country must be same.


Its possible the website is detecting your location as italy and therefore enforcing it.


You could try a VPN to connect to UK and then try doing it.




Kind Regards

Rebecca Thrussell

Thanks. Though as I said, they have already paid out on the GB IBAN for another property in the same account. Strange eh?