We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

Info on payments

I would like to know, about how can I receive payments to my count.

Thanks

1 Replies
9 Views

8
Aaltje B.

You can contact the finance team via the Extranet / Finance tab.

If not possible, they may be able to forward you.

They will ask you questions like what your bank account is, and if it is all registered.

Also they must know your property name and number of your listing.

Hope this helps

Greetings

Aaltje B.

1 year ago