Dear Team,


we  received invoice  from  you  ,  but  still we dont have  booking  through your site,

so  kindly send  me the  details. 

Aaltje B.

Hi Asif, 


please try to contact the BdotC team of the admin department (via extranet ) on the top right. 

They can assist you. It is better to give them a ring, so they can help you set up things the best way for you. 

Hope this helps. 


Aaltje B. 

Community Admin

Dear Asif Siddiqui! Thanks for posting in the Community!


We are sorry to hear about your issue with the invoice.


Have you maybe had any reservations in the previous month where the guest booked, but did not show up? Please, remember that it is very important to inform us about any changes to the reservation via Extranet - mark No Show, modify reservation dates, if the guest had shorten or extended their stay. Only in this case we will be able to issue a correct invoice.


If the invoice had been issued already, you have an option to dispute it. Please see here the information on how to dispute your invoice via Extranet:




Best regards!