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i am being charged for guest that never showed up and never paid me. How can I get these charges removed.



Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting something like this will not result in any action at all.


Even if you miss the cut down time to mark a No-Show always message BdC Support the reference and ask them to update it.


Then there is the dispute option under Finance menu, on the statements, the dispute column, tick the reservations and then  on right click to submit


Kind Regards,

Be Safe, Be Well


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