invoice

why do you charge us for a customer how does not come to our Hotel?

Booking Number ***

Guest Name ***

BrookAve

Welcome to the Partner Only Forum, addressing only us not BdC support team.

Posting an action request will not result in any action at all, here.

This is a common issue when you do not mark as No-Show and if not prepaid, do not message support, for this.

There is a dispute feature on the Reservation list section of the Finance Menu, you can tick and submit dispute .

Please phone BdC Support directly for this type of enquiry. Guide below or :

1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘Booking.com messages’.

3) Click on ‘See Contact Options’.

Topic : Account

Subtopic : Other, then phone number is revealed on right

Kind Regards,

Be Safe, Be Well

Reminder your profile here is missing your listing link, please add it.