Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started

1
Aimee Dicdican

Invoice

Dear Booking.com Team,

Greetings on this new year!

I have received an invoice for December 2020 bookings. As you can see, there were two (2) "No Show" bookings and one (1) "Cancelled" booking. I am invoiced on the two (2) "No Show" bookings which commission is due for me to pay today, 17-Jan. However, the total booking charge has not been credited to my bank account.

Can you please advice me on this matter?

I look forward to hear from you the soonest.

Thank you. God bless and keep us all safe!

Regards,

Aimee D. Dicdican

11
BrookAve

 

Hi Aimee

 

Reminder this place is not for Action or account requests. For that you must contact,  BdC PartnerSupport team directly. 

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose message or call
  6. Then follow prompts

 

 

Kind Regards,

Be Safe, Be Well

Related posts