1
Le Bich Loan

Invoice ***

Dear partner,

We recieved the invoice *** but there are 2 bôkings were cancelled by guests without charge

we disputed these bookings on 08/02/21 but the booking.com declined

Please check and deduct these commission out the unvoice

thanks

Le Bich Loan

Sales Manager

11
BrookAve

 

Hi

Reminder this is not how disputing works.

Message BdC Partner support the referenced bookings so they can be marked cancelled etc

 

or

 

 use the Reservation Statements feature under Finance menu.

 

Simply tick the dispute column box for each one by period, then upper right click the button to submit enmass. then switch to the new period and rinse and repeat.

 

then once all of that is done , send a message as per above process, to confirm you have done this and if there is anything else you need to do

 

 

 

 

PS : finish your profile by adding listing link

How -To : How & Why Add your Listing to your Partner Community Profile | Booking.com for Partners

 

Reminder Partner Support will never see this. Posting account or action requests here will result in nothing.

 

 Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 

 

*** If no extranet access use the main public lines from here 

 

Kind Regards