
1
Invoice ***
Dear partner,
We recieved the invoice *** but there are 2 bôkings were cancelled by guests without charge
we disputed these bookings on 08/02/21 but the booking.com declined
Please check and deduct these commission out the unvoice
thanks
Le Bich Loan
Sales Manager
Hi
Reminder this is not how disputing works.
Message BdC Partner support the referenced bookings so they can be marked cancelled etc
or
use the Reservation Statements feature under Finance menu.
Simply tick the dispute column box for each one by period, then upper right click the button to submit enmass. then switch to the new period and rinse and repeat.
then once all of that is done , send a message as per above process, to confirm you have done this and if there is anything else you need to do
PS : finish your profile by adding listing link
How -To : How & Why Add your Listing to your Partner Community Profile | Booking.com for Partners
Reminder Partner Support will never see this. Posting account or action requests here will result in nothing.
Message or Call BdC PartnerSupport ***
*** If no extranet access use the main public lines from here
Kind Regards