1

Invoice

I have received 2 invoices saying that I have to pay... I never have a reservation and didn’t get any customers through booking yet! Why do I have to pay? What do I have to do?

I trying calling someone on the phone but there is only an automated system!!! So frustrating!!!


11
BrookAve

 

Hi

 

I'm going to keep this simple, short and sweet to the point: Do not post anything urgent, message or phone Partner Support.

 

 

We cannot help with account or action requests, and no one from BdC Partner Support, nor Finance will ever see any post here in the Partner Hub, only other Partners.

 

You also cannot post cancellation requests ,nor dispute invoices here.

There are functions on Extranet for dealing with those directly, self service.

For invoices, use the dispute feature on the Reservation Statement page first, then follow up with a message.

 

 

 


 Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 

*** public main lines via Where you can reach us

 

 


how to contact partner support via private assigned number in inbox

 

 

Kind Regards