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1
Answered

Invoice and inactivating account

I got an invoice but first of all I haven’t received any money from anyone who booked in my hotel. I want to inactivated my account as we are not operating due to reconstruction of the building and licence problems with local authorities.  please contact me on *** or email “ *** “


11
BrookAve

Hi

Reminder this is partner community,  no one will be contacting you.

 

You will need to contact BdC Support Team directly. 

 

1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘Booking.com messages’.

3) Click on ‘See Contact Options’. << this i

4) Select the  topic.

5) Select the  subtopic, and complete the process by answering all questions.

 

Towards dialog bottom is option to reveal phone number.

 

 

Kind regards