Introducing your guide to a stronger summer season

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Invoice issue

Hi I am being invoiced when I shouldn’t , the guest cancelled because of the coronavirus issue so why am I being charged, I have no funds available in this account because I’ve had no guests could you please sort this situation out ASAP.

thanks

Sharonpowney

You have posted this on the partner forum so we cannot help with this. Contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give them a call see link for local phone numbers.

https://partner.booking.com/en-us/help/where-you-can-reach-us

Hello, first of all thank you very much for the cooperation of all the members of this forum which is always a great help. My name is Fran Alvarado and I manage

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