We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

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invoices and payment

I tried to pay my invoice (first one) thru the bank but i didn't have the option to put property ID, and invoice number, so i created paypal account but now i dont see it on the external website. payment is due tomorrow and i dont know what to do. please help. 

 

2 Replies
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10
BrookAve

 

Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting something like this will not result in any action at all.


 

Hi 

 

You can only use the methods under Finance Overview . Paypal is not an options for many of us, so unless yourt country has it listed there, it is NOT an option.

 

Method 1: use the sign up for direct debit.  [Easy way, less admin tasks for you to do]

Method2: use the IBAN bank info to add BdC as a Payee  to your bank account so you can later send transfers manually.

 

Note when adding a payee or during the transfer wiazrd on most banking web portals or phone bank app, there will be a remittance note field.

simply add at a minimum the PN xxxxxxx 

or PN xxxxxxx IN xxxxxxxxxx

 

If you are still struggling , phone BdC Support.

 

 


Kind Regards,

Be Safe, Be Well

 

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8 days ago