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Invoices, paid but still receive notices that I have not paid

I keep on receiving non payment notices, although I have already made payment of commission to Booking.com

15 Replies

4
Carolina

Hi,

Thanks for sharing. Did you pay by Direct Debit?
To save you time, here’s an article in Partner Help that explains it all in greater detail.

Good luck on your partner journey!
Carol

1 year ago
1
Info

Good Morning, I have overpaid my invoice but it is still showing as unpaid, we paid by BACS on 20.02.2018 in the amount of £431.72 not the invoice amount of £408 accidentally.

1 year ago
1
Ronald Arteaga

I have already paid and still invoices as unpaid!!! These is the second month that have happened.

1 year ago
1
Marymikehome

This is my first payment to Booking.com via Direct Deposit and so far it is not showing as paid (10 days later). Now I am not sure whether I have paid it correctly. How can I find out?

1 year ago
1
Chloegeraghty

I paid over a week ago and I am still receiving payment reminders.

1 year ago
1
Annah

Greetings BDC folk

I am confused about an invoice.

I had a bank transfer payment due for a guest in January. I have an invoice from Booking.com saying that the payment has been made but it is not in my bank account so i deducted the amount owing from my last commission invoice and paid the balance.

I have received another invoice from BDC showing that i still owe the amount that i should have been paid for the guest?

Please help.

best wishes

1 year ago
1
Woodhousestephanie2

I previously received a telephone call crediting my account which showed an outstanding amount of R2,940.00. I agreed an amount of R630.00 was due - this I have paid to booking.com.

Please tell me why I am still receiving demands for monies outstanding. I am frustrated with your shocking communication systems - I cannot access anyone. I find I spend an infinite amount of time on your site trying to sort out problems, as I work on my own - this is time I cannot afford. Please make sure all your departments are speaking to each other.

Wishing you a good day.

STEPHANIE WOODHOUSE - WOWHAUS TRANQUIL APARTMENTS

1 year ago
1
Daixin Tong

I have paid $46.50 on 6th April, but a little more than the amont in the invoice $46.20, it still shows unpaid after 10 days.

1 year ago
1
Info

I have paid 5,500 NGR equivalent of $14.58 invoice on 23rd April, 2018 but still showing unpaid.

1 year ago
1
Alisonjulie Thomson

I HAVE PAID THE 2 INVOICES !!!!!!! THEY ARE SHOWING NOT PAID BUT I HAVE PAID THEM!!!!!!!

1 year ago
1
Rinasymington

I have paid 2 invoices and discussed my problem about the first invoice I paid, with the offices in Cape Town and they sent an email to the accounts department. I did pay but the one number of my property number was incorrect. I gave the details to your offices in Cape Town South Africa and they confirmed when I phoned the 2nd time, that the query will be taken care of.

I have paid the second invoice by paying cash at Nedbank, but I still get warnings about not paying my invoices.

PLEASE GET YOUR ACCOUNTS IN ORDER

Catharina Symington

1 year ago
1
Hitesh

hi, i have had multiple bookings but all NO SHOWS. i am still charged for the stay since i did not cancel the reservation on time. however, since i am new to booking.com i would like to request for a waiver on the current invoices. how do i go about it?

8 months ago
1
Ritchiemichael

Hi

Having same problems as above invoice paid over 1 month ago I have sent bank statement as proof.

Keep getting reminder emails etc

Informed my listing has been suspended

Unable to complain to anyone, when I send a message get standard reply stating I need to pay invoice

Do not have this problem with other sites I advertise on

Not impressed

7 months ago
1
Jstambolija

Hi i have paid my first ever invoice on 2nd of may by master card that is widely used for payments. Booking.com still telling me that is unpaid. What should i do? It looks to me booking.com will suspend my listing since i cant find any answer.

1 month ago
1
Omeliomoreno

I paid comission but I received an invoice with debs.. It is not correct. What must do? Omelio

28 days ago