Issues accessing virtual cards information on Extranet
Hello to everyone:
I'm having issues since 3 hours ago about accessing to the virtual cards information on my Extranet. I was working the entire day processing those cards, I processed successfully about 17 and suddenly on the number 18, after the system asked for user and password like usually, a new page opened for profile verification:
I must mention that no phone calle or SMS arrived to my phone after trying, as you can see, Pulse is the 3rd option [first for me], well I looked for Extranet Code on Pulse and after I entered within the time limit, the result is INVALID PIN NUMBER.
I waited about 2 or 3 hours, just in case some protection etc, but I'm still unable to see the virtual card information.
Do you know guys what is possibly going on here? Anyone with a previous similar experience?
What should I do next?
Thanks in advance,